Privacy Policy

• name and contact details, including email address
• information supplied through contact forms, newsletter sign-ups, bookings, purchases or membership enquiries
• transaction and order information
• information needed to administer bookings, memberships or customer support
• technical information such as IP address, browser/device information and website usage where collected by analytics or security tools
• other information you voluntarily provide Please do not submit sensitive personal information, including detailed health information, through a general contact form unless we specifically request it and provide an appropriate secure method.

We may collect information directly from you when you use the website, subscribe, contact us, purchase, book, join a community or otherwise interact with Return to Self. We may also receive information from service providers that help us operate the website, payments, bookings, email, analytics or other services.

• provide products, resources and services you request
• process purchases, bookings or memberships
• respond to enquiries and provide customer support
• send newsletters or other communications where you have subscribed or consented where required
• administer and improve the website and user experience
• maintain website security and troubleshoot technical issues
• meet legal, accounting and administrative obligations

We may disclose personal information to service providers who help us operate Return to Self, including website hosting, payment, email/newsletter, booking, analytics, IT/security and professional advisers. We may also disclose information where required or authorised by law.

Some service providers may store or process information outside Australia. Before launch, insert the countries or an accurate description based on the providers actually used by Return to Self.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Information may be stored electronically by Return to Self and contracted service providers. No online system can be guaranteed completely secure.

You may request access to personal information we hold about you and ask us to correct information that is inaccurate, incomplete or out of date. Contact privacy@julialongin.com.

If you subscribe to Return to Self communications, we may send newsletters, updates, invitations or other information you have agreed to receive. You can unsubscribe at any time using the unsubscribe option or by contacting us.

The website may use cookies, analytics and similar technologies to remember preferences, understand usage, improve performance and support security. The exact technologies used should be listed here before launch.

If you have a concern about how we have handled your personal information, contact privacy@julialongin.com. We will review and respond within a reasonable period. If you are not satisfied, you may be able to contact the Office of the Australian Information Commissioner (OAIC).

We may update this Privacy Policy when our practices or legal requirements change. The current version will be published on this website.